Thursday, January 08, 2009

Front Wheel Recall

Mavic has issued a voluntary recall of its R-SYS front wheels, the company announced this week.

Mavic is advising consumers not to use the front wheels from any of its R-SYS wheelsets (R-SYS, R-SYS Test and R-SYS Premium) because of the possible risk of spoke failure.

The system relies on a unique set of tubular carbon spokes. While front wheels rely solely on the tubular carbon spoke, the rears combine those with Zicral spokes and the risk of failure is, therefore, lessened.

According to Mavic, consumers should immediately cease use of the front wheels and return those to a Mavic dealer. The company has promised to deliver “a new upgraded R-SYS front wheel” at no charge beginning on March 31. Until the replacements become available, the company will also provide consumers with a set of Aksiums wheels that they can keep even after they have received the replacement R-SYS front wheel.

The company advises anyone with further questions to contact their Mavic dealer or call 800-664-9228 for further information.

Stay tuned...